Understanding Cognitive Dissonance: Theory and Examples
You’ve always had pets and, whenever possible, purchase products that aren’t tested on animals. You read an article about workplace productivity that says people are more productive when they work in short bursts and take frequent breaks. Sure, you eventually get your work done, but you know you could be doing more. You don’t want to move, but your partner is excited about the promotion and you want them to be happy.
Acquire new information that outweighs the dissonant beliefs.
- It is a theory with very broad applications, showing that we aim for consistency between attitudes and behaviors and may not use very rational methods to achieve it.
- Individualism is discouraged and putting “God” or the group first is the norm (in this case, “God” often proves to be the leader).
- In an intriguing experiment, Festinger and Carlsmith (1959) asked participants to perform a series of dull tasks (such as turning pegs in a peg board for an hour).
- Moreover, developments on attitudes theory showed that explicit but not implicit attitudes are affected by dissonance (Gawronski and Strack, 2004).
For example, years ago, consumers felt they were making healthy decisions by choosing a diet soft drink over a regular soft drink. However, information available today suggests that diet sodas are as unhealthy as their full-sugar counterparts. Many consumers, upon the presentation of new information, feel guilty about drinking their favorite diet fizzy drinks.
Eating meat
Cognitive dissonance is the mental discomfort that results from holding two conflicting beliefs, values, or attitudes. People tend to seek consistency in their attitudes and perceptions, so this conflict causes unpleasant feelings of unease or discomfort. Though a person may not always resolve cognitive dissonance, the response to it may range from ignoring the source of it to changing one’s beliefs or behavior to eliminate the conflict. https://ecosoberhouse.com/ A second line of person perception theories also originated in gestalt ideas and eventuated in dual-process models. Asch proposed a holistic theory of impression formation, in which the parts (most often personality traits) interact and change meaning with context. The alternative, an algebraic model that merely summed the traits’ separate evaluations, matured in Anderson’s later averaging model of information integration.
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Therapy analog studies by Heesaker, Petty, and Cacioppo (1983) have provided support for this general line of reasoning. To resolve cognitive dissonance, a person can aim to ensure that their actions are consistent with their values or vice versa. However, cognitive dissonance can also be a tool for personal and social change. Drawing a person’s attention to the dissonance between their behavior and their values may increase their awareness of the inconsistency and empower them to act. Notice that dissonance theory does not state that these modes of dissonance reduction will actually work, only that individuals who are in a state of cognitive dissonance will take steps to reduce the extent of their dissonance. Festinger’s (1957) cognitive dissonance theory suggests that we have an inner drive to hold all our attitudes and behavior in harmony and avoid disharmony (or dissonance).
More specifically, the theory explains how rewards affect attitudes and behaviours and how behaviours and motivations affect cognitions and perceptions (Harmon-Jones & Harmon-Jones, 2007). Although the concepts of harmony and conflict were not new and had been proposed earlier by Heider (Heider, 1946), Cognitive Dissonance theory made a major contribution to the concept of consistency (Cooper, 2007). The theory is different compared to other consistency theories as it defines dissonance and consonance in relation to a specific cognition, which usually is related to a behaviour (Harmon-Jones & Harmon-Jones, 2007). Hence, the theory received good attention from scholars in its early days, due to its few fundamental and uncomplicated principles, which could make novel and non-obvious predictions. The theory of cognitive dissonance (Festinger 1957) states that inconsistency between beliefs or behaviors creates an aversive motivational state akin to hunger or thirst. This tension is typically reduced by changing one of the dissonant elements, or adding new ones, until mental consonance is achieved.
- The concept of dissonance is predominantly related to the post-decision or post-purchase situation (Oliver, 2009).
- Internet web sites, public and private video is available 24/7, and meetings are often live-streamed.
- Additionally, words like burger, sausage and bacon can make the animal origins even more distant.
- Feelings of personal choice and responsibility are at the core of these reasons, and they represent essential conditions for dissonance to occur; people must feel that they had choice and were responsible for the action that led to the dissonance.
- For a “total convert” [9] the group’s dogma determines every aspect of behavior; there is no personal choice involved.
Focusing on understanding via deliberate control, far from gestalt perspectives, two subjective expected utility models predict attitude–behavior relations. Fishbein and Ajzen’s theory of reasoned action posits that behavior results from intention, which in turn results from attitudes toward a behavior (evaluating the behavior’s consequences, weighted by likelihood) and from subjective norms. Ajzen’s updated theory of planned behavior adds a third component to predict intentions, namely perceived behavioral control. In addition, research that did not involve an elaboration likelihood explanation has been reinterpreted as revealing the role of this process. For example, in an analog research design, Heppner and Dixon (1978) exposed participants to an expert or an inexpert counselor who attempted to change their opinions about their problem-solving abilities. The expert counselors produced greater change on an immediate assessment and an assessment taken one week later.
The tension of a dissonance can fluctuate over time and does not follow a uniform pattern (Koller & Salzberger, 2012). However, the theory proposed that higher levels of dissonance can forcefully motivate a person to promptly address the psychological discomforts, while small levels of dissonance may not be as effective in encouraging the person to take an immediate action. The minimal tensions rather build up gradually over time before they are addressed (Festinger, 1962). Leon Festinger first proposed the theory of cognitive dissonance, centered on how people try to reach internal consistency. He suggested that people have an inner need to ensure that their beliefs and behaviors are consistent.
Cognitive dissonance refers to the discomfort or tension we experience when we hold two or more conflicting beliefs or attitudes, or when our actions are inconsistent with our beliefs. Psychologist Leon Festinger first described the theory of cognitive dissonance in 1957. According to Festinger, cognitive dissonance occurs when people’s thoughts and feelings are inconsistent with their behavior, which results in an uncomfortable, disharmonious feeling.
- Koller and Salzberger (2007) developed an eight-item consumer behavior scale.
- Self-awareness and mindfulness practice empower us to notice inconsistencies in our thinking and find the space between dissonance triggers and our reaction so we can choose a response we are truly happy with.
- Mind control groups systematically indoctrinate members to distrust critics, former members, and all and any negative media reports.
- Cognitive dissonance was measured indirectly by asking participants about changes in their opinion about how enjoyable the task was following the experiment.
- This is often very difficult, as people frequently employ a variety of mental maneuvers.
Emotions of Cognitive Dissonances
This intellectual tradition proposed that people navigated the world by motivational pushes and pulls, and therefore our behaviours were driven by psychological forces. Based on this intellectual tradition, Festinger was able to predict the magnitude of dissonance in different situations. One of the features that distinguished cognitive dissonance theory from other consistency theories was the concept of dissonance magnitude. The magnitude of dissonance depends on the number and importance of cognitions that the person experiences a consonance or dissonance with. Its calculation is summarised in the mathematical expression below (Festinger, 1962). The total tension of a dissonance is the proportion of the inconsistent cognitions to the consistent cognitions that one has, each weighted by its importance.
Social Psychology, Theories of
The story is then edited by news or copy-editors (U.S. style) or sub-editors in Europe, who function from the news desk. The headline of the story is decided by the news desk, and practically never by the reporter or the writer of the piece. Often, the news desk also heavily re-writes or changes the style and tone of the first draft prepared by the reporter / writer cognitive dissonance theory originally. Finally, a collection of stories that have been picked for the newspaper or magazine edition, are laid out on dummy (trial) pages, and after the chief editor has approved the content, style and language in the material, it is sent for publishing. The writer is given a byline for the piece that is published; his or her name appears alongside the article.